Hotels are buzzing with a new kind of employee—one that doesn’t need breaks, never calls in sick, and is redefining guest services: robots.
Blog
Asset Management and Consulting for Hotels in 2025
A strong hotel Asset Manager or consultant can provide expertise across multiple departments to secure long-term success.
San Diego Lodging Forecast 2025
The real estate market in San Diego and nationally has been in recession. The cost of money, as well as the other factors of production – land, labor, and materials—have been prohibitively expensive.
Top 10 Trends for the Hospitality Industry in 2025
While we wait for all market segments to return to 2019 levels, we are seeing shifts in the hospitality industry. These 10 trends will shape the next year of guest expectations, technological advancements, and business growth.
Marketing Strategy for Hotel Owners, Operators and Consultants
Hotel marketing must focus on what type of guest we want for multiple reasons—one is price point, and another is guest type.
8 Tips to Set Your Hotel Up for Success in 2025
Every fall, we embark on business planning for the following year. This year has included a highly unusual presidential race. Here are 8 items to put on your “to-do” list to get you to 2025 and keep you focused!
Hotel Owner Strategy 2025
Some analysts argue that the cycle is “getting long in the tooth” this year since we have been expanding for over 45 months since 2021. Since the tourism industry is resilient and growing, success will be possible for several years.
Hotel Wellness in 2024: What Is It and Who Needs It?
The National Institute of Wellness considers wellness to be “an active process through which people become aware of, and make toward a more successful existence.”
Insights into the Hotel Industry: A Conversation with Bob Rauch
In the interview with Gary London, Bob Rauch discusses various aspects of the hotel industry in 2024, particularly focusing on the United States and Southern California, with an emphasis on San Diego. Listen as we dive into...
Transforming Hotels With Artificial Intelligence
Scheduling and training processes are becoming streamlined; revenue management has improved optimizations, and SEO and marketing strategies rely on AI to enhance online visibility. Chatbots are used for customer service and exist with many hotel providers today.