The biggest shift I have seen in what hotel guests want in 2026 is how little patience they have when something does not work the way they expect it to. Coming out of the lockdowns of 2020 and 2021, the bar was low, and everyone understood why. Staff were thin....
Robert Rauch breaks down how hotel robots and technology impact major hotel departments.
Tech-driven upgrades and resources will help your hotel stand out now that hotels are experiencing their most significant supply surge in over two decades.
I’m running three hotels with robots named Hubert, Robin, and Batman working alongside our teams. And no, they are not replacing our staff, but they are empowering them!
From voice tech to predictive maintenance, today’s hotels are running on systems that didn’t exist a decade ago. AI is already in hotels and it’s changing the operations game.
Hotels are buzzing with a new kind of employee—one that doesn’t need breaks, never calls in sick, and is redefining guest services: robots.
The hospitality industry transformed in 2023, driven by technological advancements and evolving guest demands. We’ll explore the ten emerging trends for 2024 in the hospitality industry.
CLICK HERE TO WATCH The guest experience is getting upgraded at many hotels today thanks to innovative robot technology. Aloft Hotels first introduced the world’s first robotic concierge in the early 2000s, and in 2014, they brought Botlr, a robot butler...
*This article first appeared on Hotel News Now and more recently on Hospitality Net and Hotel-Online The Best Ways to Navigate an Ever-changing Industry Today, hotel fundamentals are on an upward trajectory, but several macroeconomic elements are a risk to owners and...
Technology is transforming the hotel industry by leveraging the power of robotics and artificial intelligence. When looking at productivity, hotels are using robotics not to supplant jobs, but rather to make them more effective and efficient. These technologies are...
US hotel RevPAR is pacing toward 5% growth in...
Published on CoStar.com 8/11/2026 I think of a...
Group business is climbing back toward its...