From the rise of agentic artificial intelligence to a persistent labor shortage and a shifting legal landscape around diversity programs, HR professionals in hospitality are navigating a dynamic environment as they work to build more resilient and efficient organizations.
Robert Rauch discusses what it is like leading in the hospitality industry today, and provides insights on how to fix common difficulties.
By Dari DeSousa, Corporate Director of Human Resources, RAR Hospitality “My employees are doing fine”.“The team is happy, they get along and talk all of the time”.“I have really high employee survey scores, everything is great”. Employees are satisfied…until they...
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