How To Welcome Post-Pandemic Travelers Back Into Hotels by Robert A. Rauch @truehotelguru *This article was first published on Hotel News Now in June 2021 The venerable hotel industry has been completely overturned during the past 15 months. We will have to create a...
Hotel Management
The Return Of Business Travel
*Originally published on March 24, 2021 at Hotel News Now When Is business travel really coming back? Many corporate executives had all their meetings online in 2020. In 2021, we believe that will change soon due to the pace of vaccines, decline of COVID-19 cases, and...
LIIC members share lessons hoteliers should learn from the pandemic – Part 1
Mike Cahill of HREC, Sean Hennessey of Lodging Advisors, Andrea Foster of Marcus Hotels & Resorts and Bob Rauch of RAR Hospitality speak about the lessons hoteliers should take away from the coronavirus pandemic. Watch the video here
HNN: Hotel robotics thriving in 2020
Technology is transforming the hotel industry by leveraging the power of robotics and artificial intelligence. When looking at productivity, hotels are using robotics not to supplant jobs, but rather to make them more effective and efficient. These technologies are...
It’s becoming survival of the fittest
Prepare your operations to meet what guests are looking for, and prepare your teams for the realities of today’s environment. Mike Ditka, former NFL star player and coach once said, “Success is not permanent, and failure is not fatal.” Today it is paramount to test,...
Hotel in San Marcos adds robot to its staff
Check out this ABC 10 news feature on a guest service robot at the Fairfield Inn & Suites San Marcos https://youtu.be/AEWN1CK3NRY via @YouTube
COVID-19 Overview
ClICK HERE to watch CLICK HERE to access COVID-19 Information Center for Hoteliers PDF Updated April 22, 2020 - we will continue to update as the situation evolves
COVID-19 5-Point Hotel Management Plan
Last week I talked about preserving cash, perhaps the most critical factor to make it through this. But there is much more - the human side is near and dear to my heart, so here is my 5-Point Plan for recovery, not from COVID-19, but from the economic wounds it is...
COVID-19 Hotel Management Plan
A response and solution to surviving the rugged economic downfall. As a seasoned hotelier of over 40 years, I have worked through five previous recessions, ergo, I feel qualified to provide insights into what we should do as we face the sixth recession since the...
Cybersecurity, Labor and Opportunity Zones 2020
In the legal realm, hotels have been thrown some difficult challenges in California. Aside from an increase in minimum wage (not to be taken lightly, and the jury is out on its impact), California has enacted two significant laws that have received a lot of media...